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FAQs

PRODUCTS

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What's included in your grazing boxes and platters?

  • Cured meats; pork, turkey, chicken or no meat option  (please let us know if you have food restrictions)

  • Vegetarian, Lactose free, Vegan and Gluten free options available

  • Cheese options include a assortment of mild, bold, soft, hard and spicy cheeses

  • Hummus

  • Olives and pickles

  • Nuts (please let us know if there is an allergy)

  • An assortment of artisanal crackers

  • Seasonal fruits

*All charcuterie & cheese boxes come with chocolate dipped-strawberries*

 

Each box and platter are uniquely designed for you. No two items are the same. If you'd like your order specifically styled based on a photo, please let us know in the contact form and we will do our best to replicate it.


What size are the boxes?

  • Small 8"x 5" (crackers inside each box)

  • Medium 9"x 9" (separate box of crackers)

  • Celebration box 16' x 12' (separate box of crackers)

What sizes are the wooden platters?

  • Medium10x10

  • Large 21x14

 

What sizes are the round platters?

  • 15-16" diameter 

*Please note other size boxes and platters are available for promotional items*

Do we have lactose free, gluten free, or vegan options available?

  • Absolutely. However, there are additional fees.

What if I have allergies?

  • Our products are not prepared in an allergen-free environment. If you have any allergies, please refrain from consuming our products.​

Can I customize my order?

  • Absolutely. We can customize a box specially for you. However, additional fees may be applicable. ​

PAYMENT 

How do I pay? 

  • Currently, our method of payment is email money transfer.

What is your refund policy?

  • There is no refund, all deposits are non-refundable.  If you wish to cancel or reschedule your order we require a minimum of 2 days notice for platters, boxes and boards and a minimum of 2 weeks notice for grazing tables and luxury picnic setups. 

How do I know if my order is confirmed?

  • Payment is confirmation of order. Please note discussions of an order is not confirmation. Your order is confirmed and entered in our calendar after payment is received .

PICK UP & DELIVERY

Can I pick up my order instead of having it delivered?

  • Absolutely! Please respect your pick up time.  Delays affect our productivity and our service to others.

Where do we deliver?

  • We serve GTA + beyond. However, we charge an additional fee based on location.

  • Over 30 km, we require a minimum order of $100 plus delivery fee.

  • We cannot guarantee delivery times, however we will try our best to accommodate your request. 

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