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FAQs

PRODUCTS

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What's included in your grazing boxes and platters?

  • Cured meats; pork, turkey, chicken or no meat option  (please let us know if you have food restrictions)

  • Vegetarian, Lactose free, Vegan and Gluten free options available

  • An assortment of mild, bold, soft, hard or spicy cheeses

  • Hummus

  • Olives and pickles

  • Nuts (please let us know if there is an allergy)

  • Artisanal crackers

  • Seasonal dried and fresh fruits

  • Chocolate

 

Each box and platter are uniquely designed for you. No two items are the same. If you'd like your order specifically styled based on a photo, please let us know in the contact form and we will do our best to replicate it.


What size are the boxes?

  • Small 8"x 5" (crackers inside each box)

  • Medium 9"x 9" (crackers in separate packaging)

  • Celebration box 16' x 12' (separate box of crackers)

What sizes are the wooden platters?

  • Medium12 x12

  • Large 21x14

 

What sizes are the round platters?

  • 15-16" diameter 

*Please note other size boxes and platters are available for promotional items and customized boards.*

Do we have lactose free, gluten free, or vegan options available?

  • Absolutely. However, there are additional fees.

What is the earliest and latest time I can have a grazing table set up?

  • ​Please be advised that the grazing table setup is available starting at 9am and latest set up is at 6pm. If your request falls outside of these hours, an additional fee will be charged in order to accommodate your request.

What if I have allergies?

  • Our products are not prepared in an allergen-free environment. If you have any allergies, please refrain from consuming our products.​

Can I place my order on the same day?

  • We totally understand that life gets crazy.  If we are able to accomodate your request there is a $15 service fee for same day orders with a minimum purchase of $60 before taxes.

Can I customize my order?

  • Absolutely. All orders can be customized however, additional fees may be applicable. ​

PAYMENT 

How do I pay? 

  • Currently, our method of payment is email money transfer.

 

Do you require a deposit?

  • Full payment is required for your order except for large catering orders and grazing tables.  These two services require a non refundable deposit of 50%  to reserve your requested date. The remaining balance is required 1 week prior to your event.  If it is a short notice booking full payment is required immediately.

Do you charge taxes?

  • Yes, HST (13%) will be added to all orders.

What is your refund or cancellation policy?

  • If you wish to cancel or reschedule your order we require a minimum of 4 days notice for platters, boxes and boards and a minimum of 3 weeks notice for grazing tables, catering and luxury picnic setups. Please note all payments are non-refundable, orders can be rescheduled to another date if it is available.

How do I know if my order is confirmed?

  • Payment is the only confirmation of your order; discussions of an order is not confirmation. Your order is confirmed and entered in our calendar after payment is received and your invoice is updated to "PAID".

DELIVERY

Where do we deliver?

  • We serve GTA + beyond.  

  • Over 30 km, require a minimum order of $200 plus delivery fee.

  • We cannot guarantee delivery times, however we will try our best to accommodate your request. 

 

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