
FAQs
PRODUCTS
What's included in your grazing boxes and platters?
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Cured meats; pork, turkey, chicken or no meat option (please let us know if you have food restrictions)
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Vegetarian, Lactose free, Vegan and Gluten free options available
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Cheese options include a assortment of mild, bold, soft, hard and spicy cheeses
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Hummus
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Olives and pickles
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Nuts (please let us know if there is an allergy)
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An assortment of artisanal crackers
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Seasonal fruits
*All charcuterie & cheese boxes come with chocolate dipped-strawberries*
Each box and platter are uniquely designed for you. No two items are the same. If you'd like your order specifically styled based on a photo, please let us know in the contact form and we will do our best to replicate it.
What size are the boxes?
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Small 8"x 5" (crackers inside each box)
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Medium 9"x 9" (separate box of crackers)
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Celebration box 16' x 12' (separate box of crackers)
What sizes are the wooden platters?
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Medium10x10
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Large 21x14
What sizes are the round platters?
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15-16" diameter
*Please note other size boxes and platters are available for promotional items*
Do we have lactose free, gluten free, or vegan options available?
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Absolutely. However, there are additional fees.
What if I have allergies?
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Our products are not prepared in an allergen-free environment. If you have any allergies, please refrain from consuming our products.
Can I customize my order?
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Absolutely. We can customize a box specially for you. However, additional fees may be applicable.
PAYMENT
How do I pay?
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Currently, our method of payment is email money transfer.
What is your refund policy?
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There is no refund, all deposits are non-refundable. If you wish to cancel or reschedule your order we require a minimum of 2 days notice for platters, boxes and boards and a minimum of 2 weeks notice for grazing tables and luxury picnic setups.
How do I know if my order is confirmed?
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Payment is confirmation of order. Please note discussions of an order is not confirmation. Your order is confirmed and entered in our calendar after payment is received .
PICK UP & DELIVERY
Can I pick up my order instead of having it delivered?
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Absolutely! Please respect your pick up time. Delays affect our productivity and our service to others.
Where do we deliver?
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We serve GTA + beyond. However, we charge an additional fee based on location.
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Over 30 km, we require a minimum order of $100 plus delivery fee.
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We cannot guarantee delivery times, however we will try our best to accommodate your request.